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Customers can't edit reviews

Has anyone else had issues when you ask a customer to edit a review, they confirmed they changed it and it does not update?

I had this happen on multiple occasions.


  • I am a reviewer (slowly climbing the ranks). I found that it was very confusing at first to figure out how to edit reviews. If you are directly asking them to edit a review I would send them the direct link to their review where it will show them a clear button to edit the review. It could also be that amazon rejects their review for some reason because the update violates one of the many many rules they have.
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