This is my first post & i'm really hoping some clever person out there can answer this question.
Ok, so i'm listing products, i'm selling them, i'm offering discount codes & doing everything by the book. I also have a follow up sequence using FeedBack5 which is great & seems to be working.
One problem is that 10 order reviews have been excluded? Any ideas why?
The message I get when I hover over the 10 orders that can't be uploaded is:
"Orders are excluded from solicitation according to your settings on the Auto exclusions page"
Please see attached screenshot of my FB5 dashboard.
I have also contacted feedbackfive
as well to find out why.
Many Thanks for any help anyone can give