There is no direct way to communicate with reviewers yet, but I can see more and more of them on this forum... there are some posts that make sellers sound like we do not like reviewers or are on the other side of a barricade from them... That's not how it is.
So here it is: THANK YOU. The reason, we sellers need your help is because most do not take time to tell others about our products. So despite any complaints you see here and some pains we go through, I know that reasonable sellers appreciate your time and effort. I certainly do as well as many or most other sellers here.
Some reviewers do not leave reviews and it is a shame - the products we sell and give away (or give at a discount and thus a loss) cost us real money. Some reviewers do sneaky, unfair, unreasonable things - like selling our products or returning them to get credit back - sure some get caught and filtered away - but this affects our rating, so instead of a "thank you" for a discount, we get kicked in the gut... But those are just few bad apples - a vast majority of reviewers do as promised - order our products, leave reviews and feedback (whatever it is we deserve) and increase our rating. This allows us to sell more product, increases buyer confidence and tells (and shows with pictures and videos) others what our products are like from a fellow-buyer's point of view. This supports our business and feeds our employees and families. This is not all we do - we need to find product, brand it, or have it manufactured for us, deliver it, clear customs, store it, ship it etc... and put our money on the line just like any other business... but what you do certainly makes a difference.
And for that I sincerely thank you.
Yes, it sounds a bit cheesy, but I feel I need to say this to those reviewers who read our forums, because when you hear only complaints and negativity, it paints an inaccurate picture. Please pass it on to your fellow reviewers, as I know you guys have your own forum and Facebook groups. Thanks!
All the best,