Stopping code abuse

edited January 2016 in General
Hi does anyone know how to spot individuals from abusing Amazon codes? Some has just bought 30 products in one transaction and I am trying to cancel it, it's an FBA transaction.
SEO & PPC Specialist - New To Amazon SEO.

Comments

  • edited January 2016
    Hey @quinnsteph sorry to hear that. All you need to do is follow these directions exactly when setting up a promo code.

    Basically you did one of the following incorrectly:
    1. You didn't set the promo to "one redemption per customer"
    2. You are not using single use codes. You are instead using a "master" code.
    3. You forgot to hide the promo from your sales page, which means you did not unselect the checkbox that says "Detail Page Display Text".
    It should look like this:
    Single use amazon code

    Here is a step by step guide for setting everything up correctly.

    Cheers!
  • None of those will stop someone purchasing 30 products in one transaction unfortunately. All of the above are correct and in place. I need some sort of way to set an upper limit to the number of products that can be purchased using a code.
    SEO & PPC Specialist - New To Amazon SEO.
  • None of those will stop someone purchasing 30 products in one transaction unfortunately. All of the above are correct and in place. I need some sort of way to set an upper limit to the number of products that can be purchased using a code.

    It will stop it though. I promise. If it is set to "one redemption per customer" then it's not possible for someone to purchase multiple units.

    If you're using single codes and you hide the master code from the Amazon listing then it's not possible for people to get more than the one code you give them.
  • Yeah, I only ever do $$ off, never percentage. I see no reason to ever to a percentage off when doing promo giveaways.
  • Thanks guys, why would you use $ off and not percentage?
    SEO & PPC Specialist - New To Amazon SEO.
  • @Jeremy I was looking into this, but when you say a feed, do you mean using an Amazon bulk upload template, or do you know any API's/external software that allows you to create promotions?
    SEO & PPC Specialist - New To Amazon SEO.
  • Thanks guys, why would you use $ off and not percentage?

    Because if you give someone $13.01 off of your $15 product you buyer will only receive that $13.01 off once, no matter how many they buy. The problem with the OP's promo setup, assuming he's using single use coupon codes, is set to one redemption per customer, and the promotion isn't being shown on his listing, is that he used a % off.

    Think of the promo, whether $ or %, applying to the entire order. So if you use my example above and someone wanted to order 30 to take advantage, they would only receive $13.01 off the entire order. If you set up a %, that also applies to the entire order.

    It's much safer to use $ OFF instead of a discount %. Someone can drain your entire inventory with a % off coupon.
  • Thanks @BDS that makes complete sense!
    SEO & PPC Specialist - New To Amazon SEO.
  • @BDS, would it be possible for you to post a screenshot of how you configure section 1, when I tried it the discount code was approved, but the value did not come off of one product, it didn't take any money off at all - slightly confused why this has had happened.
    SEO & PPC Specialist - New To Amazon SEO.
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