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The Amazon Review Club - Updated!
Travis_Jamison
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*Updated*
Hey! We are very happy to announce that our Amazon review groups have been an amazing success! Our product reviewers have been getting super awesome deals on great items, and our Amazon merchants have been getting the traction and reviews they need to boost sales to brand new highs.
- To become an Amazon Reviewer Join Here
- To become an Amazon reviewer in the UK Join Here
- If you are an Amazon seller (merchant) looking to ethically boost your reviews and skyrocket your sales then please visit here.
Thanks!!
------------------------------
Hey Guys & Gals,
I know a lot of you have been patiently waiting for this announcement, so I'm happy to finally release to you our new Amazon Review Club (see all of the features and FAQ here).
We've created an easy way for our AMZ Tracker users to get what you need to rapidly gain traction in the Amazon search engine
1) Get real sales from real buyers to drive up your best seller rankings and velocity.
2) Force these sales to improve rankings for your keywords due to incorporation of our Super URL tool.
3) The easiest way to ethically get lots of reviews for your products in a short amount of time.
The Amazon Review Group solves the "chicken or the egg" problem in Amazon.
It's hard to get sales without reviews, and it's hard to get reviews without sales. Our Review Club solves this problem quickly and easily.
2) Real, verified users are ready and eager to buy your product (only after you approve them)
3) You get real, QUALITY reviews for your product in no time
4) Sit back and watch your sales rapidly grow as a result
5) Update* The Amazon Review Club now utilizes single-use promo codes to avoid any problems with codes going viral
This new feature is available for all "Basic" level AMZ Tracker users ( aka $50/m and up)
(if you are not at this level, you can upgrade in your "account settings" area in the user dashboard)
- Q: Does this work for non-US products?
- A: Not right now. The Review Club is only for the Amazon.com US store. Will add more in the future.
- Q: Does this work for Kindle books?
- A: It *can*, but it's not designed specifically for it. If you have a Kindle book that users might like to read then you can probably get some reviews, but if it's heavily niched down results might not be as good. These are real reviews.
- Q: Can I use one time (single use) promo codes?
- A: Yes! Thanks to your awesome feedback it now works with these! This is an awesome feature and we highly recommend it!
- Q: How long will it take to get the reviews?
- A: We request all reviewers to make sure and leave both a product review AND a seller review within 10 days maximum of receiving the product. We feel this is the best time frame. Not all at once, and not too spread out either.
- Q: Do you guarantee 100% of the users will leave a review?
- A: Nah. I wish we could, but these are NOT fake reviews. These are real people, but we usually see 90-95% of reviewers follow through as asked.
Note* We track ALL of our reviewers accounts to make sure they are holding up their end of the bargain. If not, we kick them out!
- Q: Is this within Amazons terms of service?
- A: Yep! See for yourself here. If you give it to them for free, they need to disclose it. We actually ask that reviewers mention this even if they don't get it for free, but you have the option for them to keep this private as well.
Hey! We are very happy to announce that our Amazon review groups have been an amazing success! Our product reviewers have been getting super awesome deals on great items, and our Amazon merchants have been getting the traction and reviews they need to boost sales to brand new highs.
If you're wanting to join up, please visit the following links
- To become an Amazon Reviewer Join Here- To become an Amazon reviewer in the UK Join Here
- If you are an Amazon seller (merchant) looking to ethically boost your reviews and skyrocket your sales then please visit here.
Thanks!!
------------------------------
Hey Guys & Gals,
Take a seat because
I know a lot of you have been patiently waiting for this announcement, so I'm happy to finally release to you our new Amazon Review Club (see all of the features and FAQ here).
We've created an easy way for our AMZ Tracker users to get what you need to rapidly gain traction in the Amazon search engine
1) Get real sales from real buyers to drive up your best seller rankings and velocity.
2) Force these sales to improve rankings for your keywords due to incorporation of our Super URL tool.
3) The easiest way to ethically get lots of reviews for your products in a short amount of time.
This is hands down the fastest way to rank high in Amazon
The Amazon Review Group solves the "chicken or the egg" problem in Amazon.
It's hard to get sales without reviews, and it's hard to get reviews without sales. Our Review Club solves this problem quickly and easily.
How it works:
1) Post your product with a nice discounted promo code on the "Amazon Review Group" tab in your seller dashboard.2) Real, verified users are ready and eager to buy your product (only after you approve them)
3) You get real, QUALITY reviews for your product in no time
4) Sit back and watch your sales rapidly grow as a result
5) Update* The Amazon Review Club now utilizes single-use promo codes to avoid any problems with codes going viral
This new feature is available for all "Basic" level AMZ Tracker users ( aka $50/m and up)
(if you are not at this level, you can upgrade in your "account settings" area in the user dashboard)
FAQ:
(read the full FAQ here)- Q: Does this work for non-US products?
- A: Not right now. The Review Club is only for the Amazon.com US store. Will add more in the future.
- Q: Does this work for Kindle books?
- A: It *can*, but it's not designed specifically for it. If you have a Kindle book that users might like to read then you can probably get some reviews, but if it's heavily niched down results might not be as good. These are real reviews.
- Q: Can I use one time (single use) promo codes?
- A: Yes! Thanks to your awesome feedback it now works with these! This is an awesome feature and we highly recommend it!
- Q: How long will it take to get the reviews?
- A: We request all reviewers to make sure and leave both a product review AND a seller review within 10 days maximum of receiving the product. We feel this is the best time frame. Not all at once, and not too spread out either.
- Q: Do you guarantee 100% of the users will leave a review?
- A: Nah. I wish we could, but these are NOT fake reviews. These are real people, but we usually see 90-95% of reviewers follow through as asked.
Note* We track ALL of our reviewers accounts to make sure they are holding up their end of the bargain. If not, we kick them out!
- Q: Is this within Amazons terms of service?
- A: Yep! See for yourself here. If you give it to them for free, they need to disclose it. We actually ask that reviewers mention this even if they don't get it for free, but you have the option for them to keep this private as well.
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But worry not my friend, the product offers look great, we have many products already listed, and our reviewers are hungry for more!
If you would like to see what your product offer looks like or have any concerns with it please contact me directly at [email protected]
@mary no problem let me see if I can help.
The number of review requests really depends on how "popular" your product is and it's pricing. We have almost 1000 reviewers already and they are hungry for products. A very popular product that is let's say $1 can get several hundred requests in a few days. But a product that is either more expensive or very specific market will get less.
You can ask the reviewers to use the code within a specific time period if you'd like. I think a 24 hour period is good, 5 hours may be too tight for people.
We have added a field on the setup page for the promotion called "note to reviewer" here you can ask the reviewer to use the code and purchase within a specific time frame. I would recommend giving them notice, for example if you send the voucher codes on Tuesday with the note saying please purchase on Wednesday.
Once you have collected a bunch of applicants you can approve them all at once, sending them coupon codes and ask that they purchase in the next x amount of hours or days.
Hope that helps
I appreciate you asking all these questions here in the community where others can also benefit from the answers!
Thanks
Is their anyway to give our staff access to limited amount of features in AMZ Tracker? (thinking about ensuring we do not giveaway products to the same people more than once, and how I would want an admin tracking this, as it would be time consuming.)
As for limiting your staffs access, right now we don't have this functionality built in.
For giving away products to the same people. For the most part this really isn't a big problem. You will have a repeat person here or there, BUT repeat sales are actually a great rankings boost for the algorithm. Amazon prefers to see repeat buyers, and they've even admitted it
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That's a very high percentage - how exactly do you achieve that level of compliance?
Awesome service by the way, and now you have one-time coupons integrated the only thing missing is tracking the reviews from the people who've redeemed coupons.
We will continue to improve on this as well.
@mary Currently there are not any guidelines. Algorithmically there is not a difference in the quality of the reviews. But... with that said I think you have some really good tips about incorporating some Reviewer best-practices and training. We will add this in for sure.
Multiple purchases: It can exist, but overall it's not a big problem. Also, repeat purchases are one of the best ways to boost your rankings. Amazon loves to see repeat buyers, so this will actually work towards your advantage for moving up in the Amazon search engine.
People reselling products: Yeah this will probably continue to happen, and there's nothing that can be done about it. It's SUCH a small issue though. To have someone resell one unit here or there just doesn't matter in the longterm, and is the price of doing this IMO.
Different price points: It's impossible to say really. If you have a cool product that people would want to buy then I see no problem at a higher price-point. If the product isn't all that cool then I wouldn't expect as much
ASM Discount? Talk to your program owners about a group deal and we can talk. Until then...
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1) does randomization to pack sizes occur through super urls?
2) how can you remove or hide variations from the super URL?
3) are there other ways to control for a single variation of a products with multiple variants?
These are some of the exact points we are trying to solve for amazon sellers with our review club. We want it to be easy, low cost, and easily manageable for our sellers to trade products for reviews.
I'd like to hear any suggestions anyone has for improving the review club feature in AMZ tracker. I think we have checked most of your boxes already and hope to be a huge hit with Amazon sellers like yourself.
- Promo code leaking: No longer exists because we use single-use promo codes
- Review rate is high. Our software tracks the reviewers profiles. If the are not leaving reviews we kick them out.
- We use one time promo codes
- It's included in our $50/m plans. Along with everything else we offer. Although I would still argue that even our more expensive (and lesser quality) competitors can still definitely be worth it from an ROI perspective. I'm living proof.
- You can list it at whatever price you like. But the cheaper it is the more bites you will get obviously. No one wants to review something for a crappy discount.
- Our software tracks the reviewers profiles internally.
- It is Amazon TOS compliant.
So... we beat all of those@shatwo Not right now, but our system will be automatically following up with them, and booting them from the system if they don't follow through.
@ejrooster I think in your case you added in "all parent and child products" together for your listing, so it will rotate them. It's a pain I know, but you'll need to delete the product from your tracking, and then add in each individual ASIN (parents and childs) in order to target them separately. So basically when adding them into AMZ Tracker just UN-check this box:
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The only issue for me is quality reviews.
You guys should mention to your reviewers or have some kind of standard that reviews should be at least x amount of words.
Another issue is review velocity.
It would look weird if I had 50 reviews with the same date.
Yes I could give out coupons in different times, but that would mess up my sales velocity.
You don't have to delete the original product though.
I would like reviewers to be able to check out my images, but don't want to flood it with a lot of people who won't buy until they get a coupon code, thus hurting my conversion rate.
Do you recommend not listing the URL?
Also, how about a feature where AMZ Tracker scrapes all the text/images/reviews and puts them on its own servers for reviewers to check out so we don't have to send them to our listing until they are approved and ready to buy?
Really loving your software! It's made being an Amazon Seller so much easier!
However if I wasn't tracking them manually (by listing all the profiles in a spreadsheet) I wouldn't have known this.
Is there a way to prevent people from requesting the same coupon multiple times?
@jameswatson Right now there is not a way to stop this (yet). Personally I think it's a good thing though. The amount of duplicate reviewers will in general be very low, and having someone purchase twice is a GREAT boost in the ranking algorithm.
I see what you're getting at though. I'm sure we'll add this feature in soon enough to stop it if you want to.
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One quick usability request - could you make the 'show running listings only' checkbox persistent? I have to keep checking it again all the time after viewing or editing one of my offers, thanks a lot!
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I have sent out about 10 coupons.. but until now no response, it have been about 7 days. Is there anyway to remind the buyer? Or easier way to ask for review.
Hope this helps.
"Many of these sellers are small businesses trying hard to succeed and they need your help! Please never leave a negative review without first contacting the seller to work out a solution."
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I see some reviewers are purchasing multiple units using the code - is there any way to stop this?
I thought it was just 1 per customer, as I'm using the single use codes.
cheers
Anyone have anything to add here? I haven't noticed this myself. @sammy
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I only gave out 17 single use coupons so far but at least 25 were used.
Not a big deal, but I'm unsure if the extra's are going to 'reviewers', as I haven't approved them.
I followed the how to make single use coupon vid exactly.. so not sure whats happened.
One person purchased 3 of the item at once with the discount.
I've noticed a few family members ordering to the same address with coupons, but again I'm unsure if they applied to review the item - is there a way inside Amazon to track which customer used which coupon?
I followed the single use coupon vid exactly.. so not sure whats happened.
I say go into your seller account and create new codes where it's set to "exclusive". This should not be happening, but if Amazon is letting them through then Amazon is letting them through and we unfortunately just have to deal with it.
Hopefully setting them to exclusive will solve this problem.
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I have a few feature ideas but would like to start with the review club. I've sent up to 40 vouchers across 4 different products. 35 used since redeemed 10 days ago, only 3 reviews so far. It would be great if the system could track user profile's of those who redeemed your promotion. I'm sure it's a stretch to have it track if they posted a review, but if it at least tracked the user who redeemed, it would be a lot easier on our end to manage future redemption requests so we aren't approving those who never leave reviews.
When does the amazon review club send emails to those redeemers who haven't posted a review yet?
Thanks...
The system actually does track if they have left a review or not after the receive a promo code. It cannot however tell if they actually used the promo code, simply because Amazon keeps that info private.
We start hassling the reviewers on day 10 and day 14 to leave their reviews. If they don't, we kick them out.
Realistically for my own products, I'm getting a pretty good review rate but on average they are taking longer than the 10 days of having the product delivered. Most are actually following up though even if a bit slow. Just give it some time and almost all of them will leave the reviews.
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Coupons were working fine..
@Ellie Teng Yes you can, but it gets a little tricky if you are giving away only one of the variations. The Super URL will rotate between the childs. If you only want to promote one child, then you need to add them in separately.
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You can email me directly at [email protected]racker.com and we can talk about your specific situation and I can see what I can do.
1) I've definitely had a couple of people request the same coupon more than once. If I wasn't tracking each coupon I give away manually in a spreadsheet I wouldn't know. So I'd love to see a security feature where people who've requested a coupon for product A once are unable to request any coupon for product A again. Don't know how easy that would be to program however.
2) Tracking when reviews have been left (and obviously those that have not been left). Snagshout does this and its a great feature. I think its essential so we can verify the % of reviews left to coupons given away.
Brilliant value service and I recommend it to everyone.
Thanks
James
1) I definitely think it's time to add in the "avoid duplicate requests" feature. I wouldn't be surprised if @An_Ly isn't already working on implementing it for you guys. He's the man. Either way, we should have it for you guys soon enough.
2) Tracking reviews. We're actually already doing it. Our system tracks whether or not the reviewers have left a review, and we have a series of email hassling them if they haven't left one yet.
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@captainyee I'm sorry you have had this experience with reviewers, this is not normal at all.
Let me see what I can do regarding the reviewers.
We ask our reviewers to leave the review within 10 days of receiving the product
we remind them at 7 and 10 days
keep in mind it is from when they receive the product, take into consideration buying and shipping times.
Realistically it is 14-16 days from when you send the coupon. And most reviewers want to use the product a while and make a real review.
And some reviewers will be late of course.
Let me know some more details and I will check it out,
What date did you send out the coupon codes?
email me at [email protected] and I will jump in and help
Make your product $1 Max
I had mine at $2-$5 and got very little response (the thinking was it would be people who actually wanted the product and more likely to leave positive reviews) As soon as I lowered it to $1 I got tons of review requests - a lot from highly ranked reviewers. It was only $1-2 difference but it resulted in a 10x influx of reviewers.
Read their previous reviews closely
I had one 3 star review where the complaint was about the size (which is crystal clear on my product page) I wont give out product to anyone that leaves regular negative reviews.
Most reviewers leave positive feedback, but if there's any 2 - 3 star reviews scattered through there history then I avoid them.
Be Patient if you haven't gotten a review
I keep seeing people complain about not receiving reviews immediately - It can take a couple days to ship, a few more to receive a product. If you want accurate feedback then obviously it takes more time to sample your product. These people have lives of their own and are probably swimming in products to review and will get around to it eventually.
Mine work fine...
@sammy Thanks for the great update and tips on how you have been using the review club!
If I got a 3 star review because one of the reviewers didn't read the item description properly and expected something else, what's the best practice?
Reply to their review? Try to get AMZ to remove it because they didn't state that it was received for a discount (that one could backfire)? I didn't find how I can send him a direct message.
Thanks
That's really the best bet. I can't recommend doing anything else.
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I had the same thing happen - reviewer complained about the amount of the product when it's written very clearly including in the title what the size is.
My approach is to respond publicly on the review, offer them a full refund and politely explain that you had the details in the description and aren't trying to mislead anyone.
My thinking is people scan for the 3 star reviews first and seeing a proactive response from a real person behind the company probably counteracts an obviously mistaken customer. Thoughts?
However, he left a seller review, which impacts my seller score (now I only have 99% seller score)
I'll try to contact him and see what happens
Seller reviews should only talk about your service / company not the quality of the product at all, its against their guidelines.
Question: I don't want my ads up too long on the review site, once I've sent out a bunch of codes, even if I didn't hit my max, can I edit it and click "remove review listings" to stop the ad? Or will this mess up the invites I have already sent out to people or how reviews and reviewers are tracked?
Set it to yesterday and this will take it off the current listings on the review site but leave you the option to put it back up at a later date by changing the date.
(this is separate from the actual Amazon coupons, there expiry date will stay the same)
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We ask that the reviewers leave a review within 10 days of receiving the product. Take into account the shipping time, the time it takes for the reviewer to actually use the code (many don't use it immediately), and then give it 10 days. Some are late leaving reviews anyway.
When it's all finished, you should be looking good
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Is it reccomended to 'Show link to Amazon' on the review listing?
@spb2015 I don't show the link on the review listing
If i understand correctly.. this makes the link public on the Review website - meaning a bunch of potential traffic to your listing without purchase. If you want to keep your conversion rates high, you don't want this traffic, especially at the beginning.
Although I've heard just traffic alone from a super URL can boost rankings, even without purchase. So I'm not entirely sure... but I'd prefer high conversion rates over more traffic from a super URL. I think this is more important to Amazon wrt rankings in the long run.
I took down my listing 2 weeks ago and just put it back up to get some more reviews and got wayyyy more interest than previously. About 5x the amount as last time. Same listing, same price.
Also noticed a few top 1000 reviewers, Vine voices, and a bunch more in top 5000. Good stuff!
ps: have you thought about contacting the top few thousand Amazon reviewers directly to join?
I think inviting some of the top reviewers is a great idea. We'll get on it!
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They deleted my Mom & Dads separate reviews when I was just starting out back in the day
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Again I'm a big fan of the review cub - but think it could easily get better with a few tweaks.
@Travis_Jamison
Some feedback:
I think the review club needs some more on-boarding for reviewers, and policies better explained (if you don't already).
Perhaps a guide on what makes a great Amazon review, the more specific the better. With examples for them of some great reviewers.
I'm finding more and more of the newer reviewers are just leaving 5 word reply's on every product they review. This is useless for a potential buyer, and a lot are just copy pasting the same reply for multiple reviews.
I don't know Amazon's policies. But it's a huge red flag in terms of low quality reviews, that they may deem fake at some stage in the future - who knows.
I see it like a low quality backlink - I'm sure Amazon will smarten up very soon and I doubt these type of reviews will carry much weight (they don't in buyers eyes)... but this is just pure speculation at this point.
Obviously it's up to me whether to send them a product, but sorting though a lot of garbage requests isn't fun.
Also is there any way to set conditions? eg: minimum review counts in my requests? This would save a lot of time too.
Appreciate the feedback.
I put a bunch of thought into it and came up with some great tips and feedback for them to make it better for all of us. Both sellers and reviewers, as well as a way to minimize those bastards who don't end up leaving reviews.
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